Privacy Policy

The effective date of this Privacy Policy is 01 July 2022.

This privacy policy sets out how we, A1 Finish, obtain, store and use your personal information when you use or interact with our website, www.a1finish.com (our website). We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.

Please read this privacy policy carefully. We recommend that you print off a copy of this privacy policy and any future versions in force from time to time for your records.

Contents

1. How we collect or obtain personal information about you
2. Personal information we collect or obtain about you
3. How we use your personal information
4. Disclosure of your information
5. Where we store your personal data
6. How we secure your personal information
7. How long do we store your personal information
8. Our use of cookies and similar technologies
9. Your rights
10. Your consent
11. Changes to our privacy policy
12. Contact information

1. How we collect or obtain personal information about you

We collect personal information about you when you provide it to us, such as;

• When you fill out a form on this website;
• When you contact us directly by email, phone, in writing or via social media;

We also collect information about your use of our website through cookies and similar technologies (please see the "Use of cookies and similar technologies" section below for more details).

2. Personal information we collect or obtain about you

The type of information we collect about you may include information such as:

• your name;
• your email address;
• your phone number;
• your address;
• preliminary information about your business;
• information about your website browsing device (e.g. your IP address, geographical location and browser type);
• information about how you use our website (e.g. which pages you have viewed, the time you viewed them and what you clicked on);

If you believe that any information we are holding on you is incorrect or incomplete, please email us at info@a1finish.com as soon as possible. We will promptly correct any information found to be incorrect.

3. How we use your personal information

All information about you that we collect or receive, whether of a personal or technical nature, may be used by us in the following ways:

• to provide you with the information, products and services that you request from us;
• to send you general (non-marketing) commercial communications;
• to improve the website to ensure that content is presented in the most effective manner for you and for your computer;
• As part of our efforts to keep the website safe and secure;
• to comply with our record-keeping and information storage obligations and policy (please see the "Where we store your personal data" section below for more details);
• to disclose your personal information if required by law;

4. Disclosure of your information

• We will not provide your personal information to any third parties for the purpose of direct marketing.
• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and ensure that personal data will be processed in accordance with GDPR.
• We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.

5. Where we store your personal data

All information that you provide to us via website forms is stored on our, or our trusted web & email hosting service provider's secure servers. All the servers are located securely within the UK.

6. How we secure your personal information

Our website forms are protected by SSL. The SSL encryption protocol secures communication over the Internet. SSL encryption makes all the information sent through your forms unreadable for any person or robot trying to intercept it. We use up to 256-bit encryption to protect your information and data from unwanted access or to transmit data confidentially.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to the Site; and any such transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will take reasonable steps to protect your information in accordance with this policy, including (without limitation):

• Installing a secure firewall;
• Using anti-virus protection software;
• Encrypting data; and
• Carrying out regular back-ups.

7. How long do we store your personal information

All data sent via website forms will be deleted after 60 days.

8. Use of cookies and similar technologies

This website (www.a1finish.com) uses cookies. By using this website and agreeing to this policy, you consent to A1 Finish use of cookies in accordance with the terms of this policy.

Computer Cookies are small text files that contain small pieces of information that are stored by your browser on your computer or device. The main purpose of computer cookies is to identify users when they revisit the website days or weeks later and possibly prepare customized Web pages for them. When you enter a Web site using cookies, you may be asked to fill out a form providing such information as your name and interests. Click here to learn more about our Cookie policy.

9. Your rights

You have the following rights under law in respect of your personal information:

• The right to be informed about the collection and use of your personal information;
• The right of access to your information to verify the legality of our use of it;
• The right to request that inaccurate or incomplete information about you is rectified;
• The right to request the deletion or removal of your information where there is no further reason for us to use it;
• The right to restrict the use of your information;
• The right to obtain and reuse the information that we have about you for your own purposes;
• The right to object to certain uses (such as for marketing purposes); and
• The right not to be subject to a decision that has a legal effect on you that has been based on an automated decision.

Should you wish to exercise any of these rights, you may do so at any time by sending an email at info@a1finish.com. In some cases, we are permitted to charge a small fee of no more than £10 in respect of our administrative costs.

If you feel that your rights have been breached in any way, you should contact Mr Asif Yaqoob at info@a1finish.com or lodge an official complaint with the Information Commissioner’s Office via their website (https://ico.org.uk) or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

10. Your consent

By using this site, you consent to our website's privacy policy.

11. Changes to our privacy policy

We reserve the right to amend this Privacy Policy at any time and in any manner. Any changes to this Privacy Policy will be communicated promptly on this page. You should check this page from time to time to ensure that you are happy with any changes.

12. Contact information

Questions, comments and requests regarding this privacy policy are welcomed and should be sent at info@a1finish.com.